Question 1

What is Texterz?

Accepted Answer

Texterz is a white-label AI platform for agencies. It combines CRM, AI chatbots, workflow automations, and multi-channel messaging (WhatsApp, email, SMS, voice) under one roof, under your brand. Instead of stitching together five or six separate tools, agencies launch everything from a single dashboard for $99/month.

Question 2

How fast can I go live?

Accepted Answer

About five minutes. Sign up with email and password, describe your business so the AI learns it, then connect WhatsApp and your domain. Start with 4,500 free credits - no credit card needed to explore.

Question 3

What types of businesses use Texterz?

Accepted Answer

Real estate agencies, e-commerce stores, coaching businesses, restaurants, law firms, healthcare practices. Any business that needs AI-powered customer communication across channels like WhatsApp, email, and voice.

Question 4

How is Texterz different from Salesforce, HubSpot, or GoHighLevel?

Accepted Answer

Salesforce and HubSpot are traditional CRMs: built before AI existed, with AI bolted on after the fact. GoHighLevel is automation-first but wasn't designed around AI agents. Texterz is AI-native from the ground up: vector-based knowledge retrieval, multi-channel AI agents, and visual automations are the foundation, not add-ons. Starts at $99/month flat.

Question 5

Do I need to bring my own AI API keys?

Accepted Answer

No. AI is billed from your credit pool at provider cost plus a margin. We route through OpenRouter and ship with Claude, GPT-4o, and Llama models built in. Switch the model per bot without managing any keys.

Question 6

Which channels are included?

Accepted Answer

Telegram, SMS, and Voice are billed from one credit pool. No per-channel add-ons, no per-bot limits. WhatsApp is BYOA: connect your own Meta Business account and pay Meta directly for conversation fees.

Question 7

Can I build a WhatsApp chatbot with Texterz?

Accepted Answer

Yes. Connect your Meta Business account, upload your knowledge base, and your AI agent goes live on WhatsApp in minutes. It handles conversations around the clock: it answers questions, qualifies leads, books appointments, and escalates to a human when needed.

Question 8

Can I connect my own AI agent?

Accepted Answer

Yes. Texterz exposes an MCP server. Point Claude Code, Cursor, Windsurf, Cline, or any MCP-compatible agent at it and it can read your CRM, query tables, and run automations.

Question 9

Is there a contract or monthly minimum?

Accepted Answer

No. $99/month, cancel anytime. No setup fee, no minimum, no term commitment. 4,500 credits included, additional usage pay-as-you-go. Credits don't expire.

Question 10

What happens when I run out of credits?

Accepted Answer

Bots pause until you top up. Packs start at $25 for 12,500 credits. Enable auto-recharge at 2,500 credits remaining so bots never go quiet unexpectedly.

Question 11

Where is customer data hosted?

Accepted Answer

Customer data is hosted on servers in Europe. Texterz is operated by IKARUSHOLDS LLC (Florida, USA), but your data stays in Europe. AI model providers process inference requests in their own regions.

Question 12

Can I white-label and resell it?

Accepted Answer

Yes. White-label is included in the $99/month plan. Your domain, your colors, your client portal. Set a credit markup of 0-500% per resource type and define your own pricing tiers. Each active sub-tenant costs $50/month on your account.

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